Features
What can Microsoft 365 Copilot actually do?
Microsoft 365 Copilot is the AI assistant that works alongside you in Word, Excel, PowerPoint, Outlook and Teams: writing drafts, suggesting formulas, building decks, summarising mail and taking meeting notes. You also get Copilot Chat, search, Notebooks, Cowork and agents across all your apps.
Per app
What it delivers per app
Not a button manual, but where Copilot takes concrete work off your hands in every app.
Word
Drafts in seconds, rewrites in any tone and long documents summarised.
Excel
Formulas, trends and charts — plus Python for deeper analysis and transformations.
PowerPoint
A complete deck from your own files, emails or a Teams meeting, in your organisation’s house style.
Outlook
Mail threads summarised, help with writing, meetings scheduled and your inbox cleaned up — with confirmation for bulk actions.
Teams
Ask questions live, meeting notes with action points and chats and channels summarised.
OneNote & Notebooks
Notebooks bring files, emails and meetings on one topic together and turn them into Word, Excel or PowerPoint.
Grounding
Web knowledge or your work data?
The core question with Copilot: where do the answers come from? Web grounding draws on public knowledge. Work grounding looks via Microsoft Graph into your own mail, documents and meetings — that is where the real value sits. With the Work IQ button you deliberately choose whether your work data takes part.
Web grounding
Answers based on public web knowledge — part of Copilot Chat, included in every business M365 plan.
Work grounding (Graph)
Answers from your own mail, documents, meetings and chats via Work IQ — the full work context needs the Copilot licence.
Beyond the apps
More than a button in Office
Copilot is also a layer that works across all your apps and data.
Copilot Chat
One chat window to ask, write and analyse — with or without your work data.
Copilot Search
Search M365 and connected sources in plain language; official sites your admin designates rank first.
Agents
Specialists like Researcher and Analyst, or your own agents for recurring work.
Pages & Notebooks
Pages to write together with Copilot, stored in OneDrive; Notebooks for all your sources on one topic.
Copilot Cowork
Delegate multi-step work that Copilot completes on its own — billed in Copilot Credits.
Voice & Vision
Talk to Copilot and let it see your shared screen or camera.
The core
Only with your work data does Copilot get truly smart.
In practice
From feature to result
A feature on its own changes nothing. It is about what you achieve with it — and that is where we advise and build alongside you.
Mail & meetings
Threads and meetings summarised — less time spent catching up, faster decisions.
Documents & data
Drafts, analyses and decks already in place before you start refining.
Finding knowledge
Ask your organisation's knowledge, with sources cited instead of endless searching.
Curious which features fit your work? Browse the use cases or compare with ChatGPT.
FAQ
Frequently asked questions
The most common questions about what Copilot can do and which feature needs which licence.
What can Microsoft 365 Copilot do in practice?
Copilot writes and rewrites in Word, suggests formulas and charts in Excel, builds decks in PowerPoint, summarises mail in Outlook and takes meeting notes in Teams. Plus a chat, a search function and agents that work across all your apps.
What is the difference between web grounding and work grounding?
Web grounding draws on public web knowledge and is part of Copilot Chat, included in every business M365 plan. Work grounding uses your own mail, documents, meetings and chats via Work IQ; that full work context needs the Copilot licence. In the app you switch it on or off with the Work IQ button.
Does Copilot in Excel also work on formulas and data?
Yes. Copilot suggests formulas, explains them, spots trends and turns raw data into charts and pivot tables. Since August 2026 Copilot can also run Python for deeper analysis, and you see exactly which cells Copilot has changed.
Do I need a Copilot licence for every feature?
No. Copilot Chat with web knowledge is already included in Microsoft 365, also in Word, Excel, PowerPoint and Outlook — and since July 2026 it can see your whole inbox and calendar in Outlook. The full work context, Researcher and Analyst need the Copilot licence; agentic work such as Cowork is billed on top in Copilot Credits. We advise which mix fits each role.
What exactly does Copilot do in Teams?
Copilot summarises ongoing and past meetings, pulls out decisions and action points and answers questions during the meeting. Summaries are also available in translation, and Copilot Chat works inside Teams chats, channels and conversations.
Can Copilot carry out tasks on its own?
Yes, increasingly so. With Copilot Cowork you delegate multi-step work, such as an analysis or report, that Copilot completes on its own — on a fixed schedule too. Agents take over complete processes. Which tasks are worth automating we decide together in a working session.
What is Work IQ?
Work IQ is Microsoft’s name for the work context Copilot draws on: your mail, calendar, documents, meetings and chats, always within your permissions. In the Copilot app you switch that context on or off with the Work IQ button, and your own agents use the same context through the Work IQ API.
See what Copilot does for you?
In a demo or working session we run Copilot on familiar examples — and decide together which features deliver value.